$75.95 per Device
Your Remote IT Department
- GAN will participate as your IT Department to provide guidance with all aspects of your technology needs.
- Includes phone or remote support for most needs on covered devices with no additional cost.
- Report current computer performance and guidance on hardware/software options to improve productivity.
- Interface on your behalf with third party vendors, manage updates, and seek resolutions with those vendors.
- Perform upgrades and provide support of all devices covered under ProGAN Remote Management.
- Provide NextGEN Security Suite to manage and detect viruses, malware, and intrusion with Ransomware protection.
- Monitor and manage Windows Updates rated as critical, important and security related.
- Monitor and manage hard drive space, CPU usage, uptime, connectivity and more.
- Monitor covered computers and devices for connectivity, up/down status, performance, optimization and overall workstation needs.
- Includes priority response time and support above non ProGAN Remote customers with unlimited remote connectivity and phone support during business hours.