ProGAN Full Service
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Your Remote IT Department and More
- GAN will act as your IT Department to provide guidance with all aspects of your technology needs.
- Includes phone or remote support for most needs on covered devices with no additional cost.
- Includes travel time and on-site labor at no additional cost.
- Report current computer performance and guidance on hardware/software options to improve productivity.
- Works as liaison with your third-party vendors, manage updates, and seek resolutions with those vendors.
- Perform upgrades and provide replacement of all devices covered under ProGAN Full-Service Management.
- Provide NextGEN Security Suite to manage and detect viruses, malware, and intrusion with Ransomware protection.
- Monitor and manage hard drive space, CPU usage, up-time, connectivity and more.
- Monitor covered computers and devices for connectivity, up/down status, performance, optimization and overall workstation needs.
- Includes priority response time unlimited remote connectivity and phone support during business hours.
- Covers any IT support needed at main site, including pickup and delivery with travel included during business hours.
- Flat rate for computer bench service performed in GAN office.
- New equipment initial on-site setup included.