ProGAN Full Service
$129.95 per Device
Monthly
Your Remote IT Department and More
- GAN will act as your IT Department to provide guidance with all aspects of your technology needs.
- Includes phone or remote support for most needs on covered devices with no additional cost.
- Includes travel time and on-site labor at no additional cost.
- Report current computer performance and guidance on hardware/software options to improve productivity.
- Words as liaison with your third-party vendors, manage updates, and seek resolutions with those vendors.
- Perform upgrades and provide replacement of all devices covered under ProGAN Full-Service Management.
- Provide Security Suite by Webroot to manage and detect viruses, malware, and intrusion.
- Monitor and manage hard drive space, CPU usage, up-time, connectivity and more.
- Monitor covered computers and devices for connectivity, up/down status, performance, optimization and overall workstation needs.
- Includes priority response time and support above non ProGAN Full Service customers with unlimited remote connectivity and phone support during business hours.
- Covers any IT support needed at main site, including pickup and delivery with travel included during business hours.
- Flat rate for computer bench service performed in GAN office.
- New equipment initial on-site setup included.