Internet Phones – Keeping you CONNECTED!
Hosted Phone System
Let’s start with the obvious one. This is a service for which the calling platform and features are hosted at the service provider location—as opposed to a server that resides in a closet at your office. With a hosted system, your employees connect to the system via “IP desk-phones” (see below) that plug into the Internet. They can make calls to any traditional telephone. The benefit of a hosted system is that it’s simple to setup and manage because you don’t have to worry about equipment. It also saves you a lot of up-front money.
IP desk-phone
This is a phone that makes and receives telephone calls over an “IP” network, such as the Internet. That’s instead of making calls over the traditional public switched telephone network (PSTN).
Voice Over IP (VoIP)
This is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks. Which is a complicated way of saying that your voice goes over the Internet, instead of over the phone lines.
Mobile Softphone
This is an app that lets a smartphone make and receive calls over the business network, using the same phone number as your IP desk-phone.
Computer Any Phone
A Windows or Mac computer program that allows you to make or receive calls over the Internet using the same number as your IP desk-phone.
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