Why have an Internet-based phone system?

We’re glad you asked! The information below should bring you up to speed.  If you think VoIP might be the solution for your business, we’d like to talk with you!

Call us for a free assessment/consultation of your phone system!  757-301-5099

Look what you get with VoIP…!

Add enterprise-grade calling features, improve reliability, and enable mobile users—while cutting your phone bills by over 50%.

  • Rich, enterprise-grade calling features
  • Powerful web-based control panel
  • Easy to manage and scale
  • 24/7 support and a 99.999% uptime SLA         Call Us! 757-301-5099

Key features of Hosted PBX

  • With VoIP, you keep your phone numbers
  • We work with you to port over your phone numbers with no disruption to your business.
  • Save 50% or more
  • By reducing your business phone services bills, your savings quickly add up over time—nearly 53% off your phone costs on average.

VoIP Mobility features

  • Keep your mobile workforce productive with voicemail-to-email, forwarding to mobile phones, softphone mobile apps, and more.
  • CallScape phone/computer integration
  • Intermedia’s CallScape app provides presence indicators, Outlook integration, PC dialing, CRM integration and more.

Internet Phones – Keeping you CONNECTED!

Hosted Phone System (VoIP)

Let’s start with the obvious one. This is a service for which the calling platform and features are hosted at the service provider location—as opposed to a server that resides in a closet at your office. With a hosted VoIP system, your employees connect to the system via “IP desk-phones” (see below) that plug into the Internet. They can make calls to any traditional telephone.hpbx-phones-which-is-right The benefit of a hosted system is that it’s simple to setup and manage because you don’t have to worry about equipment. It also saves you a lot of up-front money.

VoIP desk-phone

This is a phone that makes and receives telephone calls over an “IP” network, such as the Internet. That’s instead of making calls over the traditional public switched telephone network (PSTN).

Voice Over IP (VoIP)

This is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks. Which is a complicated way of saying that your voice goes over the Internet, instead of over the phone lines.

Mobile Softphone

This is an app that lets a smartphone make and receive calls over the business network, using the same phone number as your IP desk-phone.

Bria 1Computer Any Phone

A Windows or Mac computer program that allows you to make or receive calls over the Internet using the same number as your IP desk-phone.

For a FREE assessment of your phone needs…

Call Us!  757-301-5099


Hosted PBX service details – Key definitions

In the past, most phone systems required buying hardware and paying someone to install and maintain it. With Hosted PBX, your phone service is delivered from Intermedia’s datacenters. All you have to do is buy the phones and connect them to the Internet.

hpbx-phones-which-is-rightYou don’t have to be an expert to set up a hosted phone system. It can be as simple as clicking a mouse and plugging in your phone.

But—hosted phone technology CAN seem daunting – especially if you’ve only ever dealt with traditional phone systems.

So here are ten terms to help you better understand the world of hosted phone systems.

Hosted Phone System

Let’s start with the obvious one. This is a service for which the calling platform and features are hosted at the service provider location—as opposed to a server that resides in a closet at your office. With a hosted system, your employees connect to the system via “IP desk-phones” (see below) that plug into the Internet. They can make calls to any traditional telephone.

The benefit of a hosted system is that it’s simple to setup and manage because you don’t have to worry about equipment. It also saves you a lot of up-front money.

IP desk-phone

This is a phone that makes and receives telephone calls over an “IP” network, such as the Internet. That’s instead of making calls over the traditional public switched telephone network (PSTN).

Voice Over IP (VoIP)

This is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks. Which is a complicated way of saying that your voice goes over the Internet, instead of over the phone lines.

Mobile Softphone

This is an app that lets a smartphone make and receive calls over the business network, using the same phone number as your IP desk-phone.

Flat, Per-User Monthly Pricing

This is how most hosted phone systems are priced: with a single per user, per month rate that covers all aspects of the hosted phone service. (Excluding international calls and some other fees, of course.)

Web-Based Management Tool

You manage your hosted system by logging in to an online control panel. Administrators can manage moves, adds and changes with just a few clicks. They can control all settings, including auto attendant menus, hunt group setup, and more. They can also administer multiple offices and remote users from anywhere.

 

Automated Attendant

This service performs telephone console attendant functions such as answering a call, transferring callers to specific user stations, directing callers to voicemail, etc… all without the assistance of a live attendant

Hunt Groups

This service rings multiple people at once to ensure no call goes unanswered. The system sequentially searches through the hunt group list to find an inactive line, and will then ring that line.

Follow Me

This feature automatically forwards calls to mobile phones and other numbers, or rings multiple numbers at the same time.

Voicemail-to-Email & Fax-to-Email

This feature ensures messages get through faster. Users can save, delete and forward voicemail messages and faxes just like with any email.

Still have questions?

Learn more about GAN’s Hosted PBX service or call us: 757-301-5099