ProGAN Remote

$73.45 per Device

Monthly

Your Remote IT Department

  • GAN will participate as your IT Department to provide guidance with all aspects of your technology needs.
  • Includes phone or remote support for most needs on covered devices with no additional cost.
  • Report current computer performance and guidance on hardware/software options to improve productivity.
  • Interface on your behalf with third party vendors, manage updates, and seek resolutions with those vendors.
  • Perform upgrades and provide replacement of all devices covered under ProGAN Remote Management.
  • Provide Security Suite by Webroot to manage and detect viruses, malware, and intrusion.
  • Monitor and manage Windows Updates rated as critical, important and security related.
  • Monitor and manage hard drive space, CPU usage, uptime, connectivity and more.
  • Monitor covered computers and devices for connectivity, up/down status, performance, optimization and overall workstation needs.
  • Receive 10% Labor discount applied to onsite service needs.
  • Includes priority response time and support above non ProGAN Remote customers with unlimited remote connectivity and phone support during business hours.